Your table just got a waiter who remembers everything.
Guests scan the QR on their table, then talk to an AI waiter that knows the menu, every ingredient, and what's still in the kitchen tonight. Orders land in the kitchen the second they're confirmed.
Set up in a day · No app install for guests
Hearthside Burger
Double smash patty, aged cheddar…
$22
Pan-Roasted Salmon
86'd today
$26
How it works
Three steps. No app. No hardware.
Guest scans the QR
One QR per table. Opens the menu in their browser with their table already set.
Order by voice or tap
Hold the mic and talk like you would to a real waiter. Or tap items the old-fashioned way.
Kitchen plates the order
Orders appear on the kitchen's live board with an audible chime. Status updates ping the guest's phone.
See it
It listens. It actually understands.
The waiter has the live menu in its head — names, prices, every ingredient, every dietary tag, and what's 86'd tonight. It recommends dishes, handles allergies, and only suggests what the kitchen can still make.
- →Sub-second responses, natural turn-taking, interrupt-friendly.
- →Won't recommend an item that's out of stock today.
- →Confirms the order verbally before it goes to the kitchen.
Listening
Hearthside Tavern · Table 5
Live Orders
Oldest first · 3 active
Table 4
19:42voice
- 1× Hearthside Burger(no pickles)
- 1× Craft IPA
Table 7
19:38
- 2× Ribeye
- 1× Cauliflower Steak
- 1× House Red
For your kitchen
One screen. The whole service.
Your team uses any browser — tablet, laptop, phone. Orders appear oldest-first with a chime. Mark each ticket preparing, ready, served with one click. No new POS to learn, no extra hardware to buy.
- →86 in one tap. Item disappears from the menu and the AI stops offering it.
- →Edit prices live. Daily specials, happy-hour pricing, fresh-fish-of-the-day — change anytime.
- →Five minutes of training. Three buttons per order: preparing, ready, served.
For restaurants
More tables per shift. Fewer mistakes.
Faster table turn
Guests order the moment they're ready, not when a server gets to them.
Fewer order errors
The AI repeats the order back before submitting. No misheard sides, no wrong items.
Allergen safety
Every dish ships with its ingredient list. The waiter answers 'is this gluten-free?' instantly.
No hardware
Print QR codes. Done. Guests use their own phones; staff use any browser.
For diners
Eat well, on your own time.
Order when you're ready
No waving, no waiting. Decide at your own pace, then talk or tap to order.
Special instructions, kept
Allergies, no onions, extra sauce — everything you mention shows up on the kitchen ticket.
Dietary needs in one tap
Vegan, gluten-free, dairy-free — filter the menu instantly or just ask the waiter.
Why not a normal QR menu?
A picture menu doesn't take the order. We do.
Typical QR menu
- Guest reads the menu, then waits for a server
- No way to ask "is this dairy-free?" without a person
- Stock outages discovered when the dish is ordered
- Server still has to take, write, and send the order
- Allergen mistakes still happen at the floor handover
Serva
- Guest places the order themselves, by voice or tap
- AI answers ingredient and allergy questions instantly
- 86'd items disappear from the menu in seconds
- Order lands in the kitchen verbatim — no transcription
- Floor staff stay focused on hospitality, not order-taking
Everything inside
The whole service, on one screen.
Scan-to-order
One QR per table opens the menu pre-filled with the table number.
Voice ordering
OpenAI Realtime API. Holds a conversation, not a Q&A.
Dietary filters
Vegan, vegetarian, gluten-free, dairy-free, nuts-free.
Live availability
86 an item with one tap. Hidden from guests immediately.
Chef's picks
Highlight today's recommendations. The AI mentions them when guests ask for ideas.
Kitchen board
FIFO order list, audio chime on new orders, voice/manual source tags.
Questions
The honest answers.
Do diners need to download an app?+
No. Serva is a web app — it opens in the phone's browser the moment they scan the QR. Works on iPhone and Android.
Does it need WiFi?+
Diners use their own mobile data; you don't need to give out passwords. The restaurant only needs a browser open on the kitchen's tablet or laptop.
What languages does it speak?+
English at launch. The underlying voice model handles many languages — we'll roll out additions as restaurants ask for them.
What about allergies?+
Every dish you enter comes with an ingredient list. The AI uses that list to answer questions and warn diners. It's a strong first line — staff still confirm before serving anyone with a severe allergy.
Can I update the menu in real time?+
Yes. Edit prices, mark items 86'd for the day, add chef's picks — all from one dashboard. Changes are live within seconds.
How long does setup take?+
A day. We enter your menu with you, generate the QR codes, print and place them. You're taking orders by dinner service.
How is this different from a regular QR menu?+
A regular QR menu shows pictures and prices. Serva takes the order — the guest talks to it, it confirms the order, and the kitchen gets a ticket. No staff handover, fewer mistakes, full allergen handling.
What happens if the system has a problem during service?+
The menu page itself is static — guests can browse even if voice has a hiccup. They tap to order instead. If a connection drops mid-order, the cart is saved in their browser so nothing is lost.
Can I customize it for my restaurant?+
Yes — branding, menu layout, dietary tags, voice tone, and what the AI is allowed to recommend are all configurable. We tailor each setup to your concept on the demo call.
On day one
Everything you need to take voice orders by dinner.
QR codes for every table
Printed, laminated, and placed before service starts.
Your menu, entered
We sit with you and load every dish, price, and dietary tag.
Staff walkthrough
Five minutes with the kitchen and the floor. That's all it takes.
Direct line to us
A real phone number and email. Reach us during service if you need to.
Bring it to your restaurant.
A 15-minute call. See it live. Walk through what onboarding would look like for your menu.
We reply within one business day.
Month-to-month · Cancel anytime · No setup fee